How we are doing

How we are doing

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, providing safe and compassionate care to our patients in east London and beyond. 

The below figures are from the February 2022 report

Waiting times

Accident and Emergency (A&E) - 74.2%

Percentage of patients that are seen and treated within 4 hours of arrival**The national standard is 95%

Diagnostic Waiting Times - 65.1%

Percentage of patients that are awaiting a diagnostic test and have been waiting less than 6 weeks**. The national standard is 99%

Cancer 62 day wait - 73.3%

Patients receiving first definitive treatment for cancer within 62 days of an urgent GP referral for suspected cancer**. The national standard is 85%


Risk adjusted mortality index - 93

The observed number of in-hisputal deaths against the expected number of deaths. A figure below 100 suggests a death rate lower than the expected rate. A figure higher than 100 suggests a death rate righer than the expected rate. 


Never events - 0

Number of serious incidents considered to be preventable and have the potential to cause serious harm or death.

Clostridium difficile infections - 9

Number of Clostridium difficile (C.difficile) infections reported in patients aged two and over

MRSA bacteraemia infections - 2

Number of MRSA bacteraemias which can be directly associated to the Trust 


Patient experience

Complaints - 83.8%

The number of reportable complaints replied to within the timeframe agreed with the complainant**

Duty of candour - 86.7%

Percentage of notifiable patient safety incidents where an apology was offered to the patient within 2 weeks*

Friends and family test (FFT) - 91.3%

Percentage of patients that said they would recommend the Trust to friends and family following an inpatient stay**